The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.
Can I upgrade my plan or features later?
You can purchase new or expanded features, or upgrade to a new plan at any time. There are no...
Do I have 24/7 access to my account(s)?
Yes you do. All of our customers have full access to their account every day - 24/7/365.
Do I need to transfer my domain name to you if I sign up for your hosting services?
You are not obligated to transfer your domain name to us if you choose our hosting services. You...
Do you actively monitor and manage your network 24/7?
Yes we do. We monitor our network on site and remotely on a constantly... if something happens to...
Do you allow IRC?
No. We do not allow IRC on our networ.
Do you have a secure certificate that I can use?
Yes, or you can use your own shared certificate which is a 128bit cert.
If you want to have your...
Do you host adult sites?
We do not allow adult content on our hosting servers.If we find out that you do, your account...
Do you offer a money back guarantee?
Yes we do. If for any reason during the first 30 days, if you are not completely satisfied with...
Do you support ASP? Java/JSP? Cold Fusion?
Currently we do not support ASP, as we run only *nix servers, and there still isn't good support...
Does JagaurPC sell or share customer information to a third party?
We do not, and never will, share or sell client information to a third party.
How can i contact you to enquire about your services ?
If you'd like to enquire about the services Deon Designs provides you can contact, using the...
How do I move my site from my old host to your servers?
Transferring your account to us can be an easy process with zero downtime if done properly. To do...
How do I signup?
On any page of our site click the "Order Now" link. Follow the on screen instructions and fill...
How long after I sign up can I start building my site?
If your account is automatically approved, your account will be created and ready for uploading...
Is it a problem if I'm not located in US or Canada?
Not at all! In fact, we already have customers in countries all over the world. If you don't have...
What are the type of support you offer?
If you have any problems with setting up your web site, we are available via email and support...
What kind of network connections do you have?
We are currently connected to the Internet via multiple gig-E and ds-3 connections to different...
What operating system and software are you currently running?
All of our servers use Enterprise Class Linux operating system CentOS and come with popular...
What packages/plans do you offer?
We offer 2 webhosting packages: Business & Premium.
Compare our hosting packages at...
When can I begin using my account?
Accounts are set up and active within minutes unless one of our fraud filters flags an order for...
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