WordPress Maintenance / Support Packages


WordPress Maintenance / Support Packages

Deon Designs WordPress Maintenance / Support Packages.

Frequently Asked Questions – WordPress Hosting

Is email included with your web hosting?

Our focus is WordPress so we have deliberately stayed out of services that extend beyond WordPress (e.g. email accounts).
We do offer a basic webmail services as part of the hosting CPanel, but we do encourage you to use either Office 365 or G Suite which are very professional and reliable.

What does your web hosting include?

Your website will live on our virtual private server, which is one of the best managed WordPress hosting available.
The hosting package in our listed plans includes:
Unlimited pageviews/mo.
Unlimited visits/mo.
10GB bandwidth/mo.
2GB local storage
SSL certificate
Freedom to add multiple websites till your space allows you.
In addition, you’ll have direct access to your own hosting panel and access to our support team.

Can I cancel at anytime?

Yes – after your first two months you can cancel within 30-days of your renewal date. You’re never required to stay with us – in fact, we’d prefer you have the option to leave if you’re unhappy with our service and give us feedback on how we can serve you better.

Do I have to change web hosting providers?

No, you don’t – but we do recommend since all our maintenance plans include a Virtual Private Server (VPS) hosting which is very fast, reliable and secure. If you are currently using a share hosting, we do recommend to switch to our VPS hosting which is include in the price of your maintenance plan. Your website is an investment and you should have a quality hosting. We will migrate your website for free on our server.
If your existing host does not support any of our recommended backup options or does not meet our minimum requirements for hosting, you may not be eligible to receive all benefits of our service.

How can I find my hosting control panel login?

Your web hosts run CPanel and you can access your login page from www.yourdomain.com/cpanel.
It’s also typically included in your welcome email when you first signed up for hosting or from one of the first emails we sent you.
If you’re still unsure, please contact us.

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